Shipping policy

Where We Ship

We currently ship to the United States and select international destinations.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. You'll receive a shipping confirmation email with tracking details once your order is on its way.

Shipping Options

Standard Shipping: 10–15 business days — FREE
Express Shipping: 5–8 business days — $7.00 USD

Delivery times are estimates and may vary depending on customs processing, carrier delays, or high-volume periods.

Tracking Your Order

Once your order ships, you'll receive an email with a tracking number. Please allow 3–5 business days for tracking information to update after your order is dispatched.

Customs & Import Duties

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country.

Lost or Delayed Packages

If your package has not arrived within 20 business days of the shipping date, please contact us at support@pelagicandco.com and we'll investigate immediately.